Privacy Policy

INTRODUCTION

Tcgfactory Ocio S.L.U. collects, processes and stores personal information via its website www.tcgfactory.com.

This information will be related to the users of the website. This information will be collected, processed and stored in accordance with this Privacy Policy.

This Privacy Policy was updated on 18/02/2020.

LIABILITY

-Company name: Tcgfactory Ocio
-Registered company name: Tcgfactory Ocio S.L.U.
-Tax ID Number: B99486292
Address:
TCG Factory Ocio SLU
Castillo de Capua nº10 Nave 13
50197 Zaragoza (Spain)
-Contact email: soporte@tcgfactory.com

REGULATIONS THAT APPLY TO THIS WEBSITE

GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons)

LOPD (Organic Law 15/1999, of 13 December, on the Protection of Personal Data and Royal Decree 1720/2007, of 21 December, Regulation of development of the LOPD)

LSSI (Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce).

DATA COLLECTED

Only the data strictly required to fulfil standard services will be collected, in accordance with the principle of data minimisation (Art.5.b GDPR).

Data will only be collected from persons over 16 years of age (Art. 8.1 GDPR). Tcgfactory Ocio S.L.U. reserves the right to take appropriate measures to verify the veracity of the user's age (Art. 8.2 GDPR).

Data will always be personally identifiable and non-sensitive, and may include:

Email

-Telephone

-Name and surname(s)

-DNI (Personal ID Number)

-Address

COLLECTION METHODS

We collect and use data for the sole purpose of administrative, accounting and tax management, as well as to send you commercial communications about our products and/or services.

PURPOSE OF DATA COLLECTION AND USE

We collect and use data for the sole purpose of administrative, accounting and tax management, as well as to send you commercial communications about our products and/or services.

Tcgfactory Ocio S.L.U. will not use the data collected for any other purpose.

DATA RECIPIENT

The data collected will be incorporated into a file owned by:

Tcgfactory Ocio S.L.U.

This file will be managed by:

Tcgfactory Ocio S.L.U.

This file will be stored in:

Castillo de Capua nº10 Nave 13/14

50197 Zaragoza (Spain)

DATA RETENTION PERIOD

The data will be kept until the purpose for which it was collected is fulfilled (Art.5.e. GDPR) or until the right to erasure or modification of the data is exercised, provided that this does not conflict with the legal or fiscal need to store the data.

HOW DO WE PROTECT YOUR DATA?

Your data is securely transferred and stored.

Tcgfactory Ocio S.L.U. cannot guarantee complete security in communications via the internet, but we ensure that we take the appropriate measures to protect your data.

Tcgfactory Ocio S.L.U. is also committed to maintaining data confidentiality and will not communicate or allow access to unauthorised third parties.

YOUR DATA PROTECTION RIGHTS

Legislation recognises certain rights as a user who transfers their personal data:

Access to personal data.

Rectification or deletion.

Opposition to data processing.

Data portability.

Limitation of processing.

Exercising these rights is personal, so you can only request them for the data you own.

If you wish to exercise any of these rights, please send an email to soporte@tcgfactory.com or a letter to: C/ Castillo de Capua, 10. Nave 13/14. 50197 (Zaragoza), indicating the rights you wish to exercise and proof of identity.

We pledge to respond to your request within a maximum of 30 working days.

LEGAL BASIS FOR PROCESSING YOUR DATA

The legal basis for the processing of your personal data is your explicit acceptance of the processing, management and storage of your personal data under this Privacy Policy.

CONSEQUENCES OF NOT ACCEPTING THE PRIVACY POLICY

In the event that you do not accept the processing of your data under this Privacy Policy, we will not collect your data, which may mean that it will not be possible to fulfil the service provided by Tcgfactory Ocio S.L.U.

SPANISH DATA PROTECTION AUTHORITY

In the event that you want to exercise your rights in terms of data protection and you believe that we are not complying with these rights, you can contact the relevant Spanish data protection authority.

–Sitio web de la autoridad de protección de datos:

https://www.agpd.es/

-Email address of the data protection authority:

internacional@agpd.es

-Telephone number of the data protection authority:

+34 91399 6200

CHANGES TO THE PRIVACY POLICY

Tcgfactory Ocio S.L.U. reserves the right to modify this Privacy Policy. Changes will be made according to legislation and jurisprudence and will be reflected in this Privacy Policy.